If you have symptoms of fever, cough, or shortness of breath, call us at 541.440.1000 and press "2" to speak with your primary care team, before visiting this facility. For other concerns, you may be able to access VA care from home by phone or using VA virtual care options. More Details
Prepare for a visit: Everyone entering our facilities is screened, and visitors are limited. Face coverings are mandatory. Please contact us first before going to any of our locations. For some needs, you may be able to get care at home by phone or video.
For the latest coronavirus information: Visit the CDC website.
Important Information from Roseburg VA
COVID-19 Mobile Screening ToolVeterans, employees, and authorized guests, please use the VA COVID-19 Mobile Screening Tool to expedite your entrance on campus:
VA-COVID-19 Mobile Screening Tool
Centralized Authorized Emergency CareThe Roseburg VA Health Care System (RVAHCS) adopted the new Centralized Authorized Emergency Care (CAEC) notification process on June 8, 2020. The process was introduced across the Veterans Health Administration as an enhancement to the existing emergency care notification process described in 38 CFR § 17.4020 – Authorized non-VA Care. This new notification process centralized and standardized notifications and review for emergency care for Veterans enrolled in VHA. Under 38 CFR § 17.4020, the VA can authorize emergency treatment for an eligible Veteran when the following criteria are met:
- When a VA Emergency Room (ER) is not feasibly available;
- When care or services received were for the treatment of a medical emergency of such nature that a prudent layperson would reasonably expect delay in seeking immediate medical attention would be hazardous to life or health;
- When seen by an in-network community hospital;
- When the VA is notified within 72 hours of the beginning of emergency treatment;
Under the CAEC notification process, Veterans; community-based, non-VA hospitals; their family; or friends must email VHAEmergencyNotification@va.gov, or call 1-844-72HRVHA (844-724-7842) within 72 hours from the START of a Veteran’s ER visit or emergent hospital stay.
In a situation where the VHA does not receive notification within 72 hours, an eligible Veteran may still receive coverage of their community ER or hospital stay under Title 38 U.S.C. §1725 or §1728.Veterans with questions regarding this change or the VHA emergency care benefit may contact the RVAHCS Office of Community Care at 541-440-1296 or visit www.va.gov/communitycare.
Events & Classes
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