Roseburg VA Health Care System
Patient Centered Care Principles allows unrestricted visiting hours and to be based on the needs of the patient. Visitors are encouraged to discuss special visiting needs with the staff. Whenever possible, and medically appropriate, hospital staff will coordinate special visiting arrangements to meet patient and family needs.
A. Patient Visiting Hours:
1. Are unrestricted and based on the needs of the patient. Visitors are encouraged to discuss special visiting needs with the staff.
2. Whenever possible, and medically appropriate, hospital staff will coordinate special visiting arrangements to meet patient and family needs.
3. Patients clinically permitted by their provider, to leave the ward may enjoy their visitors in other areas of the healthcare system such as outside seating areas, internal lobbies and waiting areas.
4. Food or beverages brought by families or visitors should be cleared by the nurse or provider in the interests of patient safety. Visitors are requested not to eat in patient rooms.
5. Children of any age are permitted based upon clinical appropriateness. Patients or family must supervise the children at all times.
6. The attending staff provider may restrict visiting privileges for therapeutic reasons.
7. The hospital allows a family member, friend, or other individual to be present with the patient for emotional support during the course of the stay. (Note: The hospital allows for the presence of a support individual of the patient’s choice, unless the individual’s presence infringes on other’s rights, safety, or is medically or therapeutically contraindicated. The individual may or may not be the patient’s surrogate decision maker or legally authorized representative).
8. The patient is responsible for encouraging visitors to be considerate of other patients and VARHS personnel.
Normal administrative hours are observed (Monday through Friday, 8:00 a.m. to 4:30 p.m.) in the following areas:
- Building 3
- Building 1, first floor, south end
- Building 1, second floor
- Building 17 (DAV)
- Building 17 (Clothing Room)
- Building 10 (Engineering)
- Building 11 (Laundry)
- Building 13 (Warehouse)
Specific hours are designated in the following areas:
- Kitchen, Bldg, 71: 6:00 .am. to 6:30 p.m. (unauthorized personnel are not allowed in kitchen/food production areas).
- Dietetic Office: 8:00 a.m. to 4:30 p.m
- Vending Room, Building 16: 7:30 a.m. to 10:00 p.m.
- Building 1, first floor (Ambulatory Care, Emergency Room, Radiology)
- Building 1, second floor for Laboratory, Pharmacy, and Dental: designated personnel and patients only
- Building 7, Boiler Plant: designated personnel only.
- Police, Bldg. 57: designated personnel only.
ALL personnel (i.e. employees, visitors, etc.) are required to sign in when they are visiting the facility after normal duty hours (8:00 a.m. to 4:30 p.m.). The sign-in books along with visitor badges are located in the Administrative Officer of the Day's (AOD) office, Building 1, Emergency Department area. The sign-in book has two (2) sections:
- Maximum Security Areas: defined as pharmacy, agent cashier, patient travel, and warehouse.
- General Security Areas: defined as all other areas.
VA General Visitation Policy
The medical center respects the patient's right to make decisions about his or her care, treatment and services, and to involve the patient's family in care, treatment, and services decisions to the extent permitted by the patient or surrogate decision-maker. "Family" is defined as a group of two or more persons united by blood, or adoptive, martial, domestic partnership, or other legal ties. The family may also be a person or persons not legally related to the individual (such as significant other, friend or caregiver) whom the individual considers to be family. A family member may be the surrogate decision-maker, as defined in VHA Handbook 1004.02, if authorized to make care decisions for the individual, should he or she lose decision-making capacity or choose to delegate decision making to another. The medical center allows a family member, friend or other individual to be present with the patient for emotional support during the course of stay. The medical center allows for the presence of a support individual of the patient's choice, unless the individual's presence infringes on other's rights or safety, or is medically or therapeutically contraindicated. The individual may or may not be the patient's surrogate decision-maker or legally authorized representative. The hospital prohibits discrimination based on age, race, ethnicity, religion, culture, language, physical or mental disability, socioeconomic status, sex, sexual orientation, and gender identity or expression.